Frequently Asked Questions

The answers you’re looking for.

If there's still something you'd like to know, get in touch. I'm happy to help.

About distance healing

  • A session conducted entirely remotely. No clinic, no travel. Using Quantum-Touch, I work with your body's life force energy while you rest at home. It's real-time energy work, just without either of us needing to be in the same room.

  • Energy isn't limited by location. A Quantum-Touch session works just as effectively from across the country as it does in person. Your body responds to the energetic support regardless of distance. It's one of those things that's easier to experience than explain.

  • Not at all. Most people come to their first session with at least a little doubt, and that's completely understandable when you haven't experienced something before. You don't need to believe in it for it to work. An open mind is helpful, but curiosity is enough.

  • Warmth, tingling, or a heaviness that comes just before sleep are common. Some people feel emotional. Others notice very little during the session and sleep unusually well that night. There's no right response. Your body does what it needs to do.

  • People come with pain, stress, grief, burnout, sleep difficulties, recovery after illness or surgery, or simply the feeling of having run on empty for too long. If something's been weighing on you and you're wondering whether it's the right thing to bring, it probably is.

  • Yes, and this is one of the areas where Quantum-Touch can be particularly effective. Emotions are held in the body as much as in the mind, and working at an energetic level can support their release in a way that feels gentle rather than confronting. Grief, anxiety, emotional shock, and the weight of long-held stress are all things people bring to sessions.

  • Quantum-Touch is a complementary practice. I encourage every client to continue working with their GP or specialist alongside our sessions. Energy healing works as part of your overall care, not instead of it.

Animal Energy Healing

  • Yes. Distance healing works just as well for animals as it does for people. For most animals, staying in their own environment is already part of the healing. No travel, no handling, no unfamiliar clinic.

  • All of them. Pets, horses, farm animals, wildlife, and exotics. With 17 years as a professional zookeeper working with wildlife, I have a deep understanding of how animals carry stress and find their way back to ease.

  • Most settle during the session and rest. Afterwards, guardians often describe their animal as calmer or simply more like themselves again. Sometimes the shift is subtle; sometimes it's hard to miss. I'll share what I observed during our follow-up at the close of every session.

  • Your animal doesn't need to stay still or do anything in particular. You're welcome to sit quietly nearby or go about your day, whichever feels right.

  • Anxiety, fearfulness, or reactivity; recovery from illness, surgery, or injury; chronic pain or reduced mobility; ageing and end-of-life comfort; trauma or sudden change. If something feels off with your animal and you're not sure where to turn, it's worth a conversation.

  • Animal energy healing is complementary and I encourage every client to continue working with their veterinarian. Energy healing is best as part of their overall care.

Sessions and Bookings

  • Each session is 60 minutes and includes a brief check-in at the start, the energy work, and a follow-up conversation at the close.

  • A stable internet connection, a phone or device for the voice or video call check-in, and a quiet spot where you can relax. That's all.

  • Via the booking page. Sessions are booked and paid through Acuity Scheduling, and you'll receive a confirmation email with everything you need once it's done.

  • Yes. Gift cards for one 60-minute session are available via the booking page and are valid for three years from purchase.

  • A single session is a good starting point, especially if you're new to energy healing. Packages suit people and animals who benefit from consistent support over time and come at a reduced per-session rate.

  • It genuinely varies.. Some people notice a significant shift after one session. Others find that consistent support over a few months is what serves them best.

  • All prices are in Australian dollars, GST-inclusive. Single session: $150. 3-session package: $420 (saves $30). 5-session package: $675 (saves $75). Pricing is the same for people and animal sessions.

Payment, rescheduling and cancellation

  • Securely through Acuity Scheduling at the time of booking, via Stripe or PayPal. Connected Heart Healing does not store your card details.

  • If you cancel more than 24 hours before your session, no fee applies and you'll receive a full refund or reschedule at no charge. Within 24 hours, a 50% cancellation fee applies. If you don't attend and make no contact, the full session fee is forfeited. You can use the link in your booking confirmation email to cancel. Full details are in the Cancellation and Refund Policy.

  • You can reschedule at no charge with more than 24 hours’ notice via the link in your booking confirmation email. Within 24 hours is treated as a late cancellation.

  • Yes. Three-session packages are valid for four months; five-session packages for six months. If genuine unforeseen circumstances get in the way, contact me before the expiry date and I'll do my best to help.

Workshops

  • A two-day live online workshop via Zoom. You'll learn the core techniques and leave with practical skills you can use straight away, on yourself, the people you love, and animals too. No prior experience is needed. Full details on the Level 1 workshop page.

  • None. All you need is an open mind, a stable internet connection, and two days.

  • Live instructor-led training across two days on Zoom, the official Quantum-Touch Level 1 digital manual, a Certificate of Completion, and ongoing access to the monthly Healing Circle. The full workshop fee is $500 AUD. Repeat students receive 50% off — upload your certificate at registration.

  • A free monthly Zoom session for Quantum-Touch Level 1 graduates. We practise techniques, work in pairs, send healing to people and animals in need, and there's always space for questions. Last Sunday of each month, 10:00 am AEST. Open to graduates of any certified instructor.

  • All upcoming workshop and Healing Circle dates are on the Workshops page. New dates are added regularly.